What Are SharePoint Tickets?
SharePoint Tickets allow you to share Documents in your SharePoint Document Library with anyone. Normally to share a Document both users would need an account on the SharePoint server or you would need to make the Document publicly readable. With SharePoint Tickets you can simply create a ticket, share the ticket url via email or instant message and they will be able to download the Document.
SharePoint Tickets can be password protected, specified to expire on a particular date and/or valid for a specified number of visits. You can keep track of who accessed the ticket and when by monitoring the Ticket’s Access Log which records the time the ticket was accessed, from where (IP Address) and whether the request was valid.
How do SharePoint Tickets Work?
SharePoint Tickets is a solution implemented entirely within the SharePoint framework. No additional third party applications need to be installed or administered. SharePoint Tickets redirect access to Documents through Ticket Objects that maintain their own security model.
SharePoint Tickets can be used by anyone with an externally facing SharePoint site who is looking for a quick, easy and inexpensive solution for sharing Documents with people without needing to make them users in their Active Directory or FBA user database.Read more
Why would I use SharePoint Tickets?
You are sending a proposal to prospective client. You want to send it and know they have the latest copy, even if someone on your team fixes something on it 5 minutes before they access it. You want to know whether they actually downloaded the document or not and when. You can create a SharePoint Ticket for the proposal in exactly 2 clicks, and send it to the client then use the Ticket’s Access Log to keep track of it. Specify a set number of visits the Ticket should be valid for added security.
You have a whitepaper for your new product that you want to put on your public facing website but you want to gather information about the people who are interested in it. Create a Password protected SharePoint Ticket and put the link on your site. Require that users fill out a contact information form before you provide the password, or direct users to call your sales department to get the password. Know how many people actually download the whitepaper with the Ticket’s Access Log.
You are sending a memo around the office and want to validate that everyone you sent it to actually took the time to read it. Instead of emailing, upload it to your SharePoint Document Library and create a SharePoint Ticket. When users are authenticated in the System the Ticket’s Access Log will record their username rather that their IP address. Use this to know who has downloaded the document. Add an expiration date to the Ticket to enforce a time limit.Read more
Watch the SharePoint Tickets Demo on YouTube.